Thank you for choosing our store! We are committed to providing you with fast and safe shipping services. Here are our shipping policies and related information:
- Shipping Area
We serve customers within the United States as well as internationally. Domestic orders in the United States usually have different shipping options depending on the size, weight and destination of the order. - Shipping Methods and Shipping Companies
To ensure that you can receive your order quickly and safely, we work with the following couriers:
United States Postal Service (USPS)
Standard Shipping: Usually delivered within 3-7 business days.
Priority Shipping: Usually delivered within 1-3 business days.
Federal Express (FedEx)
FedEx Economy Express: Usually delivered within 3-5 business days.
FedEx Priority Express: Usually delivered within 1-2 business days.
UPS (United Parcel Service)
UPS Standard: Usually delivered within 3-5 business days.
UPS Next Day Delivery: Usually delivered within 1 business day, additional fees are required.
- Shipping Costs
Shipping costs vary depending on the shipping method you choose and the amount of your order - Processing Time
Our processing time is usually 1-3 business days. In special circumstances (such as during holidays or promotions), the processing time may be longer. After your order is shipped, you will receive a tracking number via email so that you can track your package at any time. - Tracking Your Order
You will receive an email with a tracking number after your order is shipped. Please use this number to check the real-time status of your package on the official website of the corresponding courier. You can also check the relevant information on our order tracking page. - Damaged or Lost Packages
If your package is damaged or lost during transportation, please contact our customer service team as soon as possible. Please provide your order number and relevant information, and we will help you solve the problem as soon as possible. - Notes
During holidays (such as Black Friday, Christmas, etc.), shipping time may be extended. Please place your order as early as possible to ensure that you receive your products in time.
Provide an accurate shipping address. If the address is incorrect and the package is not delivered or returned, the shipping costs incurred will be borne by you.
If you have further questions or need help, please contact our customer service team:
Email: MP@lunariscove.com
Phone: 6577510354
Thank you for choosing our store, we look forward to providing you with quality service and products!